2GO tracking
How to track my 2GO package?
Ordertracker provides a simple solution to track your 2GO packages. To begin, you'll need a 2GO tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your 2GO package in real time.
Where can I find my 2GO tracking number?
Finding your 2GO tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my 2GO package moving in the package tracking history?
Dealing with a 2GO package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact 2GO or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, 2GO customer service or the sender can help resolve shipping delays.
When I track my 2GO package, why does it show as "returned"?
If you're tracking your 2GO package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a 2GO package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead 2GO to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, 2GO may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, 2GO might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your 2GO package is "returned" in tracking, contact the sender or 2GO customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on 2GO policies and circumstances.
Why does the 2GO parcel tracking timeline indicate that my order cannot be found?
When your 2GO parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in 2GO system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by 2GO yet. Tracking should appear shortly.
About 2GO
2GO is a leading logistics provider in the Philippines, offering a wide range of shipping and logistics services. With a strong presence in both domestic and international markets, 2GO specializes in freight forwarding, express delivery, warehousing, and supply chain management. The company is committed to providing efficient and reliable logistics solutions to its customers, enabling businesses to streamline their operations and reach their target markets effectively.
How to contact 2GO?
If you are experiencing issues with the delivery process managed by 2GO, please do not hesitate to contact their customer support.